Returns & Warranty Policy

At Abs Only Pro, every component is engineered to meet strict biomechanical and durability standards. We stand behind the quality of our equipment and want your experience to be seamless from order to workout.

Below are the guidelines for our 14-Day Return Policy and 1-Year Product Warranty.

14-Day Return Policy (Unopened & Unused Items)

We offer a 14-day return window from the date of delivery for items in their original, unopened condition.

Eligibility Requirements

To be eligible for a refund:

• The return request must be initiated within 14 calendar days of order delivery.

• The item must be unopened, unused, and in its original, sealed packaging, complete with all included accessories (Custom Travel Pouch, QR Digital Pass, and foam inserts).

• Items showing signs of use, wear, or opened factory seals are not eligible for standard returns due to health and hygiene standards for personal fitness equipment.

How to Initiate a Return

1. Contact our support team at support@absonlypro.com with your Order Number and the email address used at checkout.

2. Once approved, our team will issue a Return Merchandise Authorization (RMA) number and shipping instructions.

3. Pack the item securely in its original shipping box to prevent transit damage.

Return Shipping & Refunds

• Return Shipping Fees: Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot issue refunds for items lost in transit.

• Refund Processing: Once received and inspected at our warehouse, your refund will be processed back to your original payment method within 3–5 business days. Original shipping fees are non-refundable.

1-Year Hardware Warranty (Replacement Guarantee)

We build our equipment to withstand daily mobility routines. Every Abs Only Pro purchase is backed by our 1-Year Limited Warranty covering structural integrity and manufacturing defects.

Warranty Coverage

If your Abs Only Pro experiences a functional failure or structural defect under normal, intended use within 365 days of purchase, we will issue a 100% free replacement unit.

• Covered: Structural frame snapping, defective tension strap hardware, unthreading seams, or cracked footplate anchors during normal exercise routines.

• Not Covered: Normal aesthetic wear and tear (minor scuffs, foam indentation over time), accidental damage, misuse, modifications, or damage caused by commercial/gym rental use.

How to Claim Your Warranty Replacement

1. Email support@absonlypro.com with the subject line: “Warranty Claim – [Your Order Number]”.

2. Include a brief description of the issue along with 1–2 clear photos or a short video clip showing the failed component.

3. Confirm your current shipping address.

4. Once verified by our engineering team, a brand-new replacement unit will be dispatched to your door at zero additional cost to you.

Damaged or Defective Upon Arrival

If your package arrives damaged during transit or is missing an accessory:

Please notify us within 48 hours of delivery at support@absonlypro.com with photos of the damaged outer box and product. We will immediately ship out a replacement unit or missing component free of charge.

Need Help with an Order?

Our team is here to support your routine. Reach out directly to support@absonlypro.com with any questions regarding returns, warranty claims, or shipment tracking.